Customer relationship management (CRM) is a crucial element for business growth, but the processes involved can be quite mind-numbing, which is why a lot of organizations are investing in CRM software. Excellent customer service can reduce customer churn, boost client satisfaction, and increase revenue. CRM solutions can help achieve all of these as business objectives, thanks to its many tools … Read More
Pharma CRM: How to work smarter not harder
Critical Data: Who’s Analyzing Your CRM Analytics? CRM systems are common place in the world of sales and marketing and have been for a few years but pharma CRM is a tool that is rarely used to its full potential. Never before has data been so critical, and so big, but with that wealth of information comes confusion around how … Read More